These prompted updates should be performed as soon as possible for security precautions. Note: Some Zoom Application updates will prompt users to download, without them having to manually update. If you encounter any issues using Zoom, please contact the 24/7 TTS Service Desk by calling short guide on how to update the Zoom Desktop Client. Zoom Security Tufts tip sheet provides links to other important tips for keeping online meetings safe.Zoom's Support page provides more details about these security updates, including a comprehensive FAQ document.Zoom's 9-month release window update provides more detail on this particular update.* NOTE: If you are prompted and do not have administrative rights to install the update on your machine, please contact the 24/7 TTS Service Desk.

If you do not see the 'check for updates' option in your zoom client drop down, you should re-download the Zoom client at Download Center - Zoom.

If an update exists, accept, and install it.

Click on your profile top right in the Zoom client.

To check if your Zoom client is up to date (the latest version is 5.80 as of ): To be sure you are on the latest version, prior to November 1, you should c heck to see if there are any available updates and accept and install updates. If you are on a TTS-managed machine, the updates are being pushed out to your machine (you do not need admin permissions and do not need to be on the VPN to receive them).

To stay current with functionality, security features, and avoid any interruption in services, Tufts encourages all Zoom users to make it a practice to regularly check, accept, and update their software. For example, if the latest version of the Zoom client was released in September 2021, customers who try to access Zoom services with a version released before January 2021 will be prompted to update to a more recent version to access the full functionality of Zoom. Beginning November 1, 2021, Zoom will require users to update their Zoom software client to ensure it is no more than nine months behind the current version at any given time.Īfter November 1, you will be prompted to update your software if your version falls behind this nine-month window.

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